Enjoy later life

Karen Neville

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Later life gives much to embrace and much to consider but it can also be a worrying time, help is at hand whatever your needs

With a variety of options available how do you choose the care which is right for you and yours? Broadly speaking there are three main options: domiciliary, live-in and residential.

Domiciliary care allows you to stay in your own home with visits from a carer. The intensity and frequency of domiciliary care visits will be determined by your needs, it maybe that short-term ‘dom care’ will suffice after a hospital stay for example, but it may be that more regular care is needed albeit for relatively low-level care needs. You may find that just an hour or two a day is sufficient to meet your needs which may include just daily care and essential tasks.

Dom care allows you to maintain easy contact with family and friends and grants a degree of independence where possible.

If your care needs are more acute but you would still like to stay in your own home then live-in care may be suitable. You’ll benefit from one-to-one care from a professional caregiver focussing on your needs and giving you and your loved ones peace of mind. This increasingly popular option is more financially viable than residential care. Some care assistants live in all the time whilst others work on a rota system.

There are a wide number of residential care homes providing comfortable living specifically for elderly care. Many are purpose-built to account for a wide range of circumstances with one of many people’s key deciding factors being the social aspect they offer with the chance to live alongside others on a day-to-day basis and enjoy a variety of activities.

Residential care is designed for those needing round the clock care and can also provide practical, emotional and personal support. Residents can keep their independence but also enjoy help with tasks such as bathing and house keeping.

Whatever your living circumstances in later life, staying in touch with friends and family are essential for your wellbeing. According to the Campaign to End Loneliness, half a million older people go at least five or six days a week without seeing or speaking to anyone. Technology can help connect people and provide access to essential services online.

Two devices are tailor made for seniors. GrandPad is an eight-inch tablet which has a touch sensitive screen and includes simple one-touch buttons to access video chats. Families can create a secure social network that only includes approved contacts who can communicate with the GrandPad and share photos and emails. They can also be customised to suit the user’s needs.

KOMP is a one-button computer designed by No Isolation specifically for video chats with loved ones. Looking like an old-style TV with a large screen it has just one button.

KOMP is a receiving device and loved ones will need to download an app to start a video conversation.

The Amazon Echo Show also allows video calls. The latest version includes an interactive screen that rotates with you as you move or interact with it.

There are many kinds of smart devices that can make a big difference to quality of life and help keep you connected with essential services and loved ones.

Smart heating controls can help ensure the home isn’t being heated when it needn’t be and will help save money. Most devices can be fitted to a boiler or heating system and linked to an app. Smart lighting and plug controls can also be activated automatically. Voice activated devices can also help control heating and lighting and can be set up with a ‘trigger word’. Most devices can also make voice phone calls with just a command, vital in an emergency or if not near a phone. Camera doorbells are also worth considering for added peace of mind, especially if you live alone.

How to spot and prevent scams

It’s a sad fact of life that as you age you are often more susceptible to cruel scams and ruthless fraudsters trying to trick you out of your money. It’s perfectly normal to feel worried about these scams but there is plenty of advice to help you spot and avoid scams.

On average, four people aged 50+ are scammed in England and Wales every minute. Age UK has embarked on the Scams Prevention and Support Programme with the aim of helping older people be more aware and to help avoid them.

There are various methods of being scammed to be aware of: Phone scams and cold calls, postal scams, doorstep scams, email scams, investment scams and pension scams.

In all cases, the old adage “if it sounds too good to be true, it probably is” should be paramount. Being scammed can be very distressing, and the impact is often emotional as well as financial. There is support available.

Call the police on 101 if it’s not an emergency or 999 if you feel threatened. If you notice any unusual activity on your bank account get in touch as soon as possible, you’ll find a contact number for your bank on the back of your card.

There are various other support services out there too – Action Fraud: Action Fraud or call on 0300 123 2040. Victim Support provides 24/7 free and confidential support to victims and witnesses of crime. Find out more at Victim Support or call 08 08 16 89 11.

Contact Citizens Advice for information and advice about how to avoid scams and fraud. Their consumer services also provide information and advice on consumer issues by telephone and online, Citizens Advice.

For more advice and support visit Scams advice – How to spot and avoid scams | Age UK or call the free advice line on 0800 678 1602.


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Care is not just for Christmas

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Almost 1.5 million people feel more lonely at Christmas than any other time, do what you can to make this one full of love and joy

Christmas is a time of great joy and celebration but for many, especially the elderly, it can be an unwelcome time bringing sadness and loneliness.

It’s important to stay connected with any older friends or relatives, invite them to family get togethers and events, how about an uplifting carol concert or a trip to the panto? A simple outing to a garden centre for example with a seasonal display may make all the difference. Some may be content to enjoy just staying in the warmth and comfort of their own home so always make sure your attentions are welcome, they may not want to join in the excesses of the season.

If there isn’t time to pop round in person, pick up the phone, a tech savvy elderly person may benefit from a video call, just seeing a friendly face can make all the difference. Perhaps set up a rota among yourselves to vary the calls and keep in touch.

Help with the shopping, many grandparents will love the opportunity to spoil their young relations at this time of year, they may need help to seek out suitable gifts. Offer to go shopping with them, many will enjoy having some company on their visit to the supermarket, involve them in your shopping visit, if they’re coming to you for the festive season ask them what they would like to eat too.

Consider their mobility too, icy surfaces and wet conditions can make getting out and about tricky and make elderly people more susceptible to falls. Check their home and access to it is safe to walk on, make sure they have any extra walking aids if necessary and if you’re not able to get them out and about, try a ‘dial-a-ride’ service or other community transport scheme.

You may need some extra support at this hectic time of year. There are plenty of companies and agencies who can provide a helping hand. Perhaps you just need someone to pay your relative a visit, as little or as often can be arranged? A live-in carer will help in the home, offering round-the-clock care for them and peace of mind for you. Respite care offers short-term support. Christmas has many demands on time and if you’re going away this may be an option.

Help make this Christmas a little more joyful for an older person.

North West Surrey Alliance community day

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Jack Wagstaff, Place Leader and Chief Officer for North West Surrey Health and Care Alliance shares how they are working together for better health, care and wellbeing for the benefit of the community

North West Surrey Health and Care Alliance recently held our first large-scale Community Day at the RHS Garden Wisley. The incredible setting intentionally set the tone for the type of environments we need around us to nurture our health and wellbeing.

More than 200 people living, working, running businesses, supporting vulnerable people and raising families in our communities joined us.

This was an opportunity to showcase everything from local recruitment opportunities to the progress we’re making joining up the delivery of health, care and wider wellbeing services. That included hearing about people like, Avis who has regained her confidence after a series of falls following support from our Urgent Community Response Team who helped her to remain independent in her own home. Watch Avis tell her story.

We also shared our work with borough councils, without whom it wouldn’t be possible to offer initiatives like our Step Down Service. This is supported accommodation for people who are medically fit but need additional help on discharge from hospital. For local residents Wendy and Darren this made all the difference. Hear more about Helen’s work.

As well sharing our progress, it was a chance for local people to tell us what it feels like to be on the receiving end of our work. The energy and positive feedback on the day was hugely motivating but what really struck me was just how active our residents want to be in improving their own health and wellbeing. Empowering people to take agency in this is the foundation of our work to develop neighbourhood teams. This follows recommendations from The Fuller Stocktake and our Critical 5 priorities, and means introducing multi-disciplinary teams to serve the needs of a defined footprint – with easy access to preventative support and tailored care when it’s needed.

Listening to the experiences of people from our communities and understanding their ideas for what a healthy and happy neighbourhood looks like opened up a different kind of dialogue about how we can influence the wider determinants of health. Considering transport and access, digital inequality, making it easier to navigate different services and liberating our community assets so they can take forward their own wellbeing initiatives, is all part of growing the neighbourhoods our residents want.

This is just the beginning of our work involve people in our communities, the voluntary and charity sector to build cohesive services and cultivate environments where our residents can thrive. Take a look at the highlights from the day in this short film. And if you’re interested in how we’ll be using the outputs of our discussions – keep an eye on our website or drop us a line.

Care Supplement: February 2023

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Make the right choices to help you or your loved one make the most of their later life

Click to view the interactive care map
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Man’s best friends

“Pets just make us feel happier” – the simple reason why many elderly people benefit from the companionship of an animal

We are a nation of pet lovers and for many this doesn’t change just because you have to enter a care home – man’s best friend can become even more important at this time of life.

Ill health, loneliness, depression and anxiety-related issues can all make later life harder but pets can help ease the elderly through and studies have shown that interacting with a dog, cat, rabbit, ducklings and even fish can kindle memories about past experiences and provide an opportunity to talk.

One charity which knows a thing or two about the benefits our furry and feathered friends can bring is Oxfordshire-based Pets As Therapy who say a PAT pet can improve a person’s mental health and overall wellbeing, adding that there’s often an increased connection with carers and family too, and those living with dementia can feel energised and elated, “It comes down to a very simple truth: pets just make us feel happier”.

The charity was founded in 1983 by dog owner and volunteer Lesley Scott-Ordish and as it enters its 40th year, its vision remains unchanged to ensure everyone has access to the companionship of a pet regardless of their circumstances. In addition to its work in care homes, Pets As Therapy also extends the services to schools, hospitals and prisons.

More than 4,000 volunteers go out and about with their animal friends extending the paw or claw of friendship to day care centres, residential homes and hospices as well as the other facilities. Pets As Therapy volunteers are pet owners who give up their time to help, if you would like to help find out more and apply at petsastherapy.org/information/for-volunteers

One such home company which has benefited from the love and attention of a PAT dog is Brendoncare which has homes in and around Alton and Winchester in Hampshire and at Froxfield near Marlborough.

Staff and residents there have seen first hand the positive effects of the joy and companionship that animals can bring.

Rebecca Spicer, Volunteer and Activity Manager at Brendoncare, said: “Wellbeing is so much more than the word games and outings. Bringing animals to show our residents adds an element of home: a visiting PAT dog, social farm experience or even a pet animal for the home adds to this.

“Animals bring love and comfort to our residents, and for them the nurturing feeling of caring or parenting something is familiar. In practice all residents have a natural instinct to stroke a dog, hold a chick or pet a horse. It’s those integrated moments that are engrained in our memories that give us that warm fuzzy ‘good’ feeling in our tummy.”

Animals offer unconditional love and companionship. Sometimes, they provide a level of companionship that people can’t and many find interacting with pets such as simply stroking their fur to watching their antics can have a very calming and reassuring benefit.

Animal visits to care homes can bring back fond memories for residents, with many remembering previous pets or happy times with friends and family when they come face to face with visiting animals.

Brendoncare Alton recall a recent visit by a range of farm animals which for one resident was a special afternoon as he reminisced about the pig farm he used to run and remembered precious memories for him and his family – whilst stroking a pig!

Animals give residents a break in routine and something they can look forward to. But that’s not all – research suggests that animals and their calming nature and affection can offer health benefits such as lowering people’s blood pressure and heart rate, increasing levels of oxytocin (the stress-reducing hormone) and decreasing the production of the stress hormone cortisol.

Brendoncare say that while they love seeing their residents’ excitement when they get to hold a duckling or stroke a donkey, their lovely smiles aren’t the only benefit of petting these animals. Stroking an animal’s fur/feathers, hearing their unique sounds, holding them in their lap, feeding them and grooming them are all interactions which provide great sensory stimulation for residents and are particularly beneficial for people with dementia.

Brendoncare Park Road in Winchester helped welcome some baby ducklings into the world and alongside the familiar caring and nurturing aspects that bring back familiar feelings, cuddling and petting the ducks also provided sensory stimulation.

Find out more at brendoncare.org.uk

In addition to the work of charities such as Pets As Therapy in care homes, many residential homes welcome residents to bring their much-loved pets with them with they move in recognising the benefits to older people – improving mental wellbeing, decreased dementia rates, a sense of purpose and fun.

View the interactive care map

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Planning for the future – Get your financial affairs in order with a Will or Lasting Power of Attorney

A future proofed home

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As we get older, our housing needs change. The family house can suddenly seem too big and expensive to manage, the stairs that bit trickier, and the efforts we have to go to maintain it all leave us little time or energy to do the things we want to spend time doing.

Downsizing for a better quality of life makes sense but bungalows are scarce and command such premium prices you’re unlikely to free up enough money to enjoy that dream retirement. Then there’s stamp duty, fees, the likelihood you’ll have to spend more money on whatever you buy to make it suitable to grow old in – all this means many end-up staying put.

The specialist developer of contemporary retirement properties, Birchgrove, offers modern and spacious apartments in Kent and Surrey. Each apartment is individually designed to maximise space and light and has the Birchgrove trademark of high-quality finishes so that the apartments are distinctly elegant.

All apartments are specifically designed for people in later life, featuring waist height appliances in the fully fitted kitchens for easy access and en-suite showers. All doors and corridors are wheelchair accessible for freedom of movement.

Residents have access to exclusive onsite amenities such as a restaurant, bar, club room, a communal terrace, exercise studio, landscaped gardens and greenhouse. Regular events and activities programme also contribute to the friendly community lifestyle, and for added peace of mind there is a concierge and 24 hour staff presence.

One thing that will strike you when you visit a Birchgrove retirement community, is how friendly the team are. Because the apartments are not for sale, you’ll find that the Advisors are not trying to sell you anything, rather they are there to help you consider your options and act as a guide for you whilst you make your own choices about how and where you want to live.

If you find yourself needing a little extra assistance, our tailored care support is offered through our homecare specialist partners who can personalise a care package for your individual requirements.

In addition, all apartments are fitted with a digital telecare console to offer residents assistance at the touch of a button. Residents can use the console to contact the concierge desk, look up what they want for dinner, book appointments and connect with their family and friends: as well as a discreet 24/7 emergency call service that can call for immediate assistance if needed.

If you would like to find out more about living at a Birchgrove retirement community, contact the team who will happily talk through the options and tailor something that works to support your individual needs. Call 020 3929 5599 or visit www.birchgrove.life

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Valerian Court: A home from home

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Valerian Court is a brand-new purpose-built luxury care home set to open its doors to welcome new residents in summer 2022

Offering the very best in person-centred care, Valerian Court will be offering all-inclusive residential, nursing, dementia and respite care, providing support and companionship when needed around the clock.

The care of the residents is of paramount importance and the dedicated and caring team ensure privacy, dignity and respect whilst fostering independence, confidence and wellness of each of the residents.

This elegant home has been designed with the residents in mind with no attention to detail being missed. From luxury en-suite bedrooms that are beautifully decorated to a café and an array of dining rooms where you can enjoy quality home-cooked nutritious food lovingly prepared by the team of resident chefs.

There are lounges available on every floor of the home that provide a perfect haven for some R&R or why not pop into the library or one of the quiet rooms to catch up on the newspaper or to read your favourite book.

Moving into a care home really does not mean that you have to miss out on all of your favourite things and with a hairdresser on site you never need to miss an appointment. There’s a café to enjoy a cup of tea and slice of homemade cake and we provide a warm welcome for your family and friends to come in and join you and to be a part of the Valerian Court community.

If watching movies is your thing then relax with some popcorn in the cinema room or why not join in with the extensive activities programme that offers arts and crafts sessions, exercise classes, music and entertainment to name just a few of the activities.

With balconies and a rooftop garden you can enjoy the summer whilst doing some gardening or why not sit back and watch the comings and goings of the Didcot community.

Providing a warm and inviting environment for the residents and their families is what the home prides itself on. Come and discover the lifestyle that Valerian Court has to offer by visiting our Marketing Suite which opens on 18th May.

Find out more at Valerian Court Care Home and email [email protected]

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Local Sue Ryder Hospice launches appeal

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National healthcare charity Sue Ryder, which runs Sue Ryder Duchess of Kent Hospice in Reading, has this month launched an appeal asking people to help them fill families’ final days together with love.

The charity is asking people of Berkshire to support their ‘Room Full of Love’ campaign, so Sue Ryder Nurses and expert care teams can continue to go above and beyond, helping to give families a better goodbye.

Families like David’s.

They made it possible for our family to be together

David’s family were supported by the Sue Ryder Hospice at Home team, who ensured he was able to spend his final days in the comfort of his own home, surrounded by photos and memories, with his wife and daughter by his side.

David’s daughter, Joanna, said: “When we found out we had been allocated care from the Sue Ryder Hospice at Home team, I felt as though a huge weight had been lifted from my shoulders. Where I live, the words “Sue Ryder” are synonymous with care, love, support and sanctuary. Knowing we would be supported by the team meant that Mum and I felt able to take the decision to care for Dad at home in the last weeks of his life.

Some of the care team brought humour – much needed at such a difficult time. Others connected with us on shared interests and experiences. In their first couple of visits, our carers took time to find out about Dad – where he used to work, what his interests were, and to look at old family photos. He wasn’t just a patient to them: he was a person.

It takes a very special person to carry out the work that the Hospice at Home team does, every day, for families like ours across the country. They made it possible for us to be together as a family in one of the most difficult times of our lives, and I will always, always be grateful and thankful for their love and care for us.”

Going above and beyond

“We often talk about the photos that people have around them and I really think patients like there to be a bit of normality”, shares Sue Ryder Nurse Melissa, who was one of the Sue Ryder care team who helped care for David and his family.

“I remember when we suggested it was time for David to have a hospital bed, the family all got together and rearranged the front room and it became a beautiful bedroom for him.

On the day David died we called their vicar for them and he came and I hope that gave them some comfort. David kept his Bible beside his bed, so we knew his faith was important to him.

When the family stepped out so we could perform the last offices we picked a rose from a bush in the garden and laid it on his pillow and placed his Bible under his hand. It’s a way for us to say that we have been privileged to look after your family.”

A room full of love

The past year has been difficult for everyone, with many families experiencing loss. Sue Ryder wants to take away some of the tough things that come with losing a loved one, helping to fill rooms with music, much-loved pets, or the people who mean the most, to help families have a better goodbye.

By supporting the appeal you can help Sue Ryder take the pain, stress, and uncertainty away through their medical expertise, emotional intelligence and practical support, leaving families like David’s free to focus on what’s really important – love.

To help Sue Ryder Nurses fill a room with love,  click here

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National Carers Rights Day

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People in Reading who provide unpaid care for a friend, relative or neighbour can access support and information at an event to mark National Carers Rights Day 2019 today, Thursday 21st.

The free event aims to reach out to people who might not access all the support they are entitled to and also to recognise the vital role unpaid carers play in the wellbeing of the community.

In Reading, an estimated 12,000 people provide unpaid care for someone who due to illness, disability, a mental health problem or an addiction, cannot cope without their support.

The event is hosted by the Reading and West Berkshire Carers Hub with support from Reading Council, local voluntary care sector providers, carers and charities. The event runs from 2pm to 6pm at Wycliffe Baptist Church, 233 King’s Rd, Reading.

The theme of the national campaign this year is ‘Helping you find your way’ with the aim of encouraging people to think about how caring might affect them now and in the future and what support they might need.

Reflecting this theme, advice and information will be provided at the event, which will also feature a series of presentations relating to health, benefits and carer assessments.

The event organisers are also keen to reach unpaid carers who also work and may not be aware of their rights and the support they are entitled to from their employers.

Information stands manned by community groups and charities will run throughout the event for people who cannot stay for the whole event. Light refreshments will also be available.

Cllr Graeme Hoskin, Reading’s lead member for health and wellbeing, said: “Carers play an essential role in our community and they deserve the best advice and support in their role as well as help in maintaining their own independent lives.

“Most of us will care for or be cared for at some point in our lives. Support for a loved one who is older, ill or has disabilities can be a source of great joy and satisfaction but without the right financial and practical support in place it can also be tough. We’re encouraging people to think about what support they might need so that they don’t miss out now or in the future.”

Cllr Tony Jones, Reading’s lead member for adult social care, said: “This Carers Rights Day, we hope to reach as many carers in Reading as possible with information and advice about the range of support they are entitled to – whether that’s certain benefits or practical help, like getting adaptations in the home.”

Although there is no need to book for the event, people will need to book in advance for advice sessions including Health MOTs and Power of Attorney.

Book a session

To book an advice session appointment or for any queries, please contact Carers Hub on 0118 342 7333 or email [email protected] 

Who cares for the carers? 

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Carers Week puts the focus on 6.5million in the UK helping family and friends

There are 6.5million carers in the UK, many of whom don’t realise that’s just what they are – Carers Week aims to help them get connected.

The week from today (10th) until 16th June is an annual campaign to raise awareness of caring, highlight the challenges unpaid carers face and recognise the contribution they make to families and communities throughout the UK.

They will be looking after a family member or friend who has a disability, mental or physical illness or who needs extra help as they grow older.

It also helps people who don’t think of themselves as having caring responsibilities to identify as carers and access much-needed support.

The campaign is brought to life by thousands of individuals and organisations who come together to organise activities and events throughout the UK, drawing attention to just how important caring is.

Caring can be a hugely rewarding experience but carers often find it challenging to take care of their own wellbeing whilst caring. Its impact on all aspects of life from relationships and health to finances and work should not be underestimated. Caring without the right information and support can be tough.

With this in mind Reading Borough Council is holding a series of free events across the town to help ensure these people get all the support they need and to recognise the vital role they play.

The theme of this year’s week is Getting carers connected in their communities and highlights of the week’s events will include a drop-in market place at Broad Street Mall (12th June) offering unpaid carers support, advice and information.

The week will begin with presentations on power of attorney, mental health and end of life care with one-to-one sessions available at New Directions, Northumberland Avenue and a talk by Rowberry Morris Solicitors for parents or carers of a child or adult with learning disabilities at Reading Mencap, Alexandra Road (both 10th June).

Wellbeing sessions and health MOTs are available at Whitley Wood Community Centre on 14th June while the main event is on 12th June hosted by the Reading and West Berkshire Carers Hub at Broad Street Mall.

To book a place on any of these events in Reading or for help to arrange alternative care, call the hub on 0118 324 7333 or email [email protected] 

  For more on Carers Week and the help that is out there, please visit Carers Week