Vital advice for the elderly

Round & About

elderly care

The Coronavirus Pandemic has changed life for everyone and Age UK Surrey are aware older people are some of the hardest hit.

As a local community-based charity Age UK Surrey has set up two new services: Emergency Shopping and a Check in and Chat Call.

They have been able to deliver these services by re-deploying staff to co-ordinate, and recruiting volunteers who have stepped forward to help.

Emergency shopping service

This is a free service and available to older people who are not able to access online food deliveries or go to the shops because they are staying home to keep safe. The Emergency Shopping service is for people who need essential items. They can also help with collecting prescriptions and match people who need support with a volunteer who lives nearby.

For more information about the service, or to volunteer please telephone or email, details below.

Check in & chat call

Age UK Surrey has had to temporarily stop face-to-face home visiting Befriending service at this time in Waverley, Guildford, Runnymede and Spelthorne, they are now offering a new telephone service – Check in and Chat – to people across Surrey. One of the best ways of helping someone during this unsettling time is by just keeping in touch. They are able to offer this service through the support of volunteers, who are matched with people who would like to chat.

Getting online

Staying home and staying safe has given rise to lots of new initiatives and ways to virtually access shows, art collections, nature and open spaces – all from the comfort of your home! Age UK Surrey’s Men in Sheds and Haslemere Lunch Club are offering online ways to connect and our Falls Prevention Class teacher has recorded her exercises for everyone to share. If you need digital help to take advantage of this online surge our computer drop-in volunteers are offering a free telephone service arranged at a time and day that is mutually convenient. Whatever your question, there will be a volunteer who can help.

Information & advice

Age UK Surrey have been delivering a free and confidential information and advice service to the community for over 20 years. Although they have been experiencing higher call volumes than usual, they would like to assure you they continue to be here to support you and have a team of experienced advisers.

Help at Home service

The Help at Home team continues to support existing clients who cannot carry out essential tasks in their homes such as cleaning hygiene areas, changing the bed and shopping. Age UK Surrey are also providing support to new enquirers for shopping using our many Home Helps across the county. Home Helps are self employed and instructed to observe Government guidelines during the coronavirus.

Help at home service

Age UK Surrey are currently working remotely so please leave an answerphone message and they will return your call as soon as possible. Remember to leave your name, telephone number, where you live and the nature of your enquiry. You can also email [email protected] or call 01483 503414, open from Monday to Friday, 9am – 4.45pm.

Who cares for the carers? 

Round & About

elderly care

Carers Week puts the focus on 6.5million in the UK helping family and friends

There are 6.5million carers in the UK, many of whom don’t realise that’s just what they are – Carers Week aims to help them get connected.

The week from today (10th) until 16th June is an annual campaign to raise awareness of caring, highlight the challenges unpaid carers face and recognise the contribution they make to families and communities throughout the UK.

They will be looking after a family member or friend who has a disability, mental or physical illness or who needs extra help as they grow older.

It also helps people who don’t think of themselves as having caring responsibilities to identify as carers and access much-needed support.

The campaign is brought to life by thousands of individuals and organisations who come together to organise activities and events throughout the UK, drawing attention to just how important caring is.

Caring can be a hugely rewarding experience but carers often find it challenging to take care of their own wellbeing whilst caring. Its impact on all aspects of life from relationships and health to finances and work should not be underestimated. Caring without the right information and support can be tough.

With this in mind Reading Borough Council is holding a series of free events across the town to help ensure these people get all the support they need and to recognise the vital role they play.

The theme of this year’s week is Getting carers connected in their communities and highlights of the week’s events will include a drop-in market place at Broad Street Mall (12th June) offering unpaid carers support, advice and information.

The week will begin with presentations on power of attorney, mental health and end of life care with one-to-one sessions available at New Directions, Northumberland Avenue and a talk by Rowberry Morris Solicitors for parents or carers of a child or adult with learning disabilities at Reading Mencap, Alexandra Road (both 10th June).

Wellbeing sessions and health MOTs are available at Whitley Wood Community Centre on 14th June while the main event is on 12th June hosted by the Reading and West Berkshire Carers Hub at Broad Street Mall.

To book a place on any of these events in Reading or for help to arrange alternative care, call the hub on 0118 324 7333 or email  

  For more on Carers Week and the help that is out there, please visit Carers Week

Older & wiser: a care-giving career

Round & About

elderly care

With our rapidly ageing society, the demand for elderly care at home increases and good care-givers are in high demand…

Many care providers are finding active retirees – sometimes nearly the same age as their clients – feature among their best employees.

“Older care-givers know the frustrations of ageing and have a lot of patience and understanding,” says Right at Home’s Kevin Lancaster. “They tend to relate well to their clients and can talk about the ‘old days’ with shared recollection.”

The number of older people delaying retirement is also increasing; with economic uncertainties and people living longer on fixed incomes, many are drawn to elderly care to supplement their incomes. Care is a natural choice for retirees wanting to give something back to their community and build meaningful relationships.

The UK Government recognises the value of recruiting older people. Department for Work & Pensions Minister Amber Rudd MP said: “Retirement should be an increasingly active phase of life, when people can continue working and volunteering, as well as saving and looking after their health. Older people have a wealth of skills and experience.”

“We love hiring older care-givers to provide home care for other seniors,” adds Kevin. “The Right at Home 2018 UK CareGiver of the Year, Yvonne, is a grandmother in her 60s. Older care-givers bring a compassionate awareness of age.

They already share Right at Home values, having grown up learning the value of commitments. The benefit of older people caring for their peers is a win-win situation for us all.”

    0118 207 0600www.rightathomeuk.com/twyford