Award-winning carer Semu Sithole

Karen Neville

carer

Home care worker Semu Sithole cherishes working with people and helping them through her role with Countywide Caring

“The most fulfilling thing I can do” is show Semu Sithole, Home Care Worker at Countywide Caring, Wallingford, describes her work.

She says: “Being a carer to me is just not a career and how much I do, it is an amazing feeling I get when I provide hope and reassurance to those in need and seeing the difference it makes to their lives.”

And Semu clearly has made a difference to many lives being awarded the Newcomer to Care Award.

She arrived in the UK from Zimbabwe early in 2023 and despite suffering a personal loss in her home country she remained committed to providing compassionate care, embodying the spirit of empathy for which she has now been rewarded.

She explains. “The support of a carer improves someone’s quality of life and makes them feel valued as an individual and person. I get fulfilled when I leave someone clean, happy, comfortable and with a smile on their face and them looking forward to another day.”

Semu herself has received great support from Countywide Caring management team and staff which she says is “second to none and has contributed greatly to me being great carer”.

Countywide Caring Registered Manager Heidi Kennedy describes Semu as “the kind of person you would like to have more of in your workplace” adding: “The clients regularly request to have her for their visits, they feel very safe with her due to her calm approach and the kindness in how her care is delivered.”


Latest posts

Enjoy later life

Karen Neville

carer

Follow us

Later life gives much to embrace and much to consider but it can also be a worrying time, help is at hand whatever your needs

With a variety of options available how do you choose the care which is right for you and yours? Broadly speaking there are three main options: domiciliary, live-in and residential.

Domiciliary care allows you to stay in your own home with visits from a carer. The intensity and frequency of domiciliary care visits will be determined by your needs, it maybe that short-term ‘dom care’ will suffice after a hospital stay for example, but it may be that more regular care is needed albeit for relatively low-level care needs. You may find that just an hour or two a day is sufficient to meet your needs which may include just daily care and essential tasks.

Dom care allows you to maintain easy contact with family and friends and grants a degree of independence where possible.

If your care needs are more acute but you would still like to stay in your own home then live-in care may be suitable. You’ll benefit from one-to-one care from a professional caregiver focussing on your needs and giving you and your loved ones peace of mind. This increasingly popular option is more financially viable than residential care. Some care assistants live in all the time whilst others work on a rota system.

There are a wide number of residential care homes providing comfortable living specifically for elderly care. Many are purpose-built to account for a wide range of circumstances with one of many people’s key deciding factors being the social aspect they offer with the chance to live alongside others on a day-to-day basis and enjoy a variety of activities.

Residential care is designed for those needing round the clock care and can also provide practical, emotional and personal support. Residents can keep their independence but also enjoy help with tasks such as bathing and house keeping.

Whatever your living circumstances in later life, staying in touch with friends and family are essential for your wellbeing. According to the Campaign to End Loneliness, half a million older people go at least five or six days a week without seeing or speaking to anyone. Technology can help connect people and provide access to essential services online.

Two devices are tailor made for seniors. GrandPad is an eight-inch tablet which has a touch sensitive screen and includes simple one-touch buttons to access video chats. Families can create a secure social network that only includes approved contacts who can communicate with the GrandPad and share photos and emails. They can also be customised to suit the user’s needs.

KOMP is a one-button computer designed by No Isolation specifically for video chats with loved ones. Looking like an old-style TV with a large screen it has just one button.

KOMP is a receiving device and loved ones will need to download an app to start a video conversation.

The Amazon Echo Show also allows video calls. The latest version includes an interactive screen that rotates with you as you move or interact with it.

There are many kinds of smart devices that can make a big difference to quality of life and help keep you connected with essential services and loved ones.

Smart heating controls can help ensure the home isn’t being heated when it needn’t be and will help save money. Most devices can be fitted to a boiler or heating system and linked to an app. Smart lighting and plug controls can also be activated automatically. Voice activated devices can also help control heating and lighting and can be set up with a ‘trigger word’. Most devices can also make voice phone calls with just a command, vital in an emergency or if not near a phone. Camera doorbells are also worth considering for added peace of mind, especially if you live alone.

How to spot and prevent scams

It’s a sad fact of life that as you age you are often more susceptible to cruel scams and ruthless fraudsters trying to trick you out of your money. It’s perfectly normal to feel worried about these scams but there is plenty of advice to help you spot and avoid scams.

On average, four people aged 50+ are scammed in England and Wales every minute. Age UK has embarked on the Scams Prevention and Support Programme with the aim of helping older people be more aware and to help avoid them.

There are various methods of being scammed to be aware of: Phone scams and cold calls, postal scams, doorstep scams, email scams, investment scams and pension scams.

In all cases, the old adage “if it sounds too good to be true, it probably is” should be paramount. Being scammed can be very distressing, and the impact is often emotional as well as financial. There is support available.

Call the police on 101 if it’s not an emergency or 999 if you feel threatened. If you notice any unusual activity on your bank account get in touch as soon as possible, you’ll find a contact number for your bank on the back of your card.

There are various other support services out there too – Action Fraud: Action Fraud or call on 0300 123 2040. Victim Support provides 24/7 free and confidential support to victims and witnesses of crime. Find out more at Victim Support or call 08 08 16 89 11.

Contact Citizens Advice for information and advice about how to avoid scams and fraud. Their consumer services also provide information and advice on consumer issues by telephone and online, Citizens Advice.

For more advice and support visit Scams advice – How to spot and avoid scams | Age UK or call the free advice line on 0800 678 1602.


Latest articles

National Carers Rights Day

Round & About

carer

People in Reading who provide unpaid care for a friend, relative or neighbour can access support and information at an event to mark National Carers Rights Day 2019 today, Thursday 21st.

The free event aims to reach out to people who might not access all the support they are entitled to and also to recognise the vital role unpaid carers play in the wellbeing of the community.

In Reading, an estimated 12,000 people provide unpaid care for someone who due to illness, disability, a mental health problem or an addiction, cannot cope without their support.

The event is hosted by the Reading and West Berkshire Carers Hub with support from Reading Council, local voluntary care sector providers, carers and charities. The event runs from 2pm to 6pm at Wycliffe Baptist Church, 233 King’s Rd, Reading.

The theme of the national campaign this year is ‘Helping you find your way’ with the aim of encouraging people to think about how caring might affect them now and in the future and what support they might need.

Reflecting this theme, advice and information will be provided at the event, which will also feature a series of presentations relating to health, benefits and carer assessments.

The event organisers are also keen to reach unpaid carers who also work and may not be aware of their rights and the support they are entitled to from their employers.

Information stands manned by community groups and charities will run throughout the event for people who cannot stay for the whole event. Light refreshments will also be available.

Cllr Graeme Hoskin, Reading’s lead member for health and wellbeing, said: “Carers play an essential role in our community and they deserve the best advice and support in their role as well as help in maintaining their own independent lives.

“Most of us will care for or be cared for at some point in our lives. Support for a loved one who is older, ill or has disabilities can be a source of great joy and satisfaction but without the right financial and practical support in place it can also be tough. We’re encouraging people to think about what support they might need so that they don’t miss out now or in the future.”

Cllr Tony Jones, Reading’s lead member for adult social care, said: “This Carers Rights Day, we hope to reach as many carers in Reading as possible with information and advice about the range of support they are entitled to – whether that’s certain benefits or practical help, like getting adaptations in the home.”

Although there is no need to book for the event, people will need to book in advance for advice sessions including Health MOTs and Power of Attorney.

Book a session

To book an advice session appointment or for any queries, please contact Carers Hub on 0118 342 7333 or email [email protected]